Hello everyone. It’s time for a quick update on the website issues we’ve been experiencing for the last week.
In a nutshell, websites are like cars. When they’re new, they’re shiny, they smell nice and they run amazingly smoothly. But our website was not new. It was 10 years old. It was the exact site that we built in 2008 to launch The Silk Road. And like old cars, old websites have a habit of breaking down at inopportune times. Sometimes you can patch them up and get them running again and sometimes you need to have them hauled away to the crusher and get yourself something shiny and new.
We have been in the process of building a brand-new website for some time. But then last week, the old site (at least the shopping cart and checkout portion of it) wheezed and stalled by the side of the road. We thought for a few days that the mechanics might be able to get it running again (and they did all they could), but you know how these things are. Sometimes it’s just time to say goodbye.
So the timeline for the new website was suddenly pushed forward quite drastically. We’ve been working as hard as we can to get it ready for the world and we’re almost there. It will evolve more over time, but we’re trying to get it functioning and live as quickly as possible so that it can take your orders and we can get back to filling and shipping them.
Long story short: we should have a functional site (brand new, shiny, and sweet-smelling) within just a couple more days. Until then, if you are really in a hurry to get an order placed, you may feel free to place it by email (email@example.com) or by phone (587-293-3651). We will create your order manually and charge your card manually. Or just check back frequently and our site will be ready soon.
Thanks again, everyone, for your patience, and our sincere apologies about the inconvenience.